Frequently Asked Questions
Everything you need to know about our premium home hydration solutions.
What is the shipping timeframe for filtration systems?
Standard shipping typically takes 3-5 business days. Larger home filtration units may require an additional 48 hours for specialized packaging and handling.
Do you offer professional installation services?
While our systems are designed for easy DIY setup, we partner with certified technicians nationwide. You can add professional installation to your order at checkout.
What is your return policy for water pitchers and filters?
We offer a 30-day risk-free trial. If you are not satisfied with the taste of your water, you can return the unit for a full refund, provided the filters are returned in their original packaging.
How often do I need to replace the replacement filters?
For optimal performance and taste, we recommend replacing your filters every 6 months or after 500 gallons of use, whichever comes first.
Are your products BPA-free and eco-friendly?
Yes, all Tasting Water products are 100% BPA-free and crafted from sustainable materials designed to reduce single-use plastic waste in your home.
Do you ship internationally?
Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our logistics to support international shipping in the near future.